Privacy Policy

Your Data.
Your Business.
Your Privacy.

Travectio Solutions Inc. respects the privacy of transportation companies, owner-operators, fleets, dispatchers, brokers, logistics providers, and other businesses that use our website and platform.

Last updated: June 30, 2026

1. Information We Collect

Travectio may collect information you provide directly, including your name, company name, email address, phone number, account information, vehicle and equipment information, operational data, fuel transactions, invoices, customer information, operator or driver compensation data, operating costs, financial information, uploaded documents, and other business data entered into the platform.

2. Payment Information

Payments are securely processed through Stripe. Travectio does not collect, store, or have access to your complete credit card number or full payment credentials. Payment information is handled in accordance with Stripe's privacy and security practices.

3. How We Use Information

  • Provide and maintain the Travectio platform.
  • Calculate operating costs and financial performance.
  • Evaluate opportunity profitability.
  • Generate reports and financial analytics.
  • Improve platform functionality.
  • Provide customer support.
  • Process billing.
  • Communicate product updates and account information.
  • Comply with applicable legal obligations.

4. Customer Dashboard Privacy

Travectio personnel do not access customer dashboards as part of normal operations.

Customer financial and operational information remains private to the customer account. Access is limited and only permitted when reasonably necessary to provide requested support, troubleshoot the platform, maintain service availability, comply with applicable law, or when authorized by the customer.

5. Customer Data Ownership

Customers retain ownership of all business, financial, operational, and transportation data they upload, enter, or maintain within Travectio.

Travectio does not claim ownership of customer data.

6. Third-Party Services

Travectio uses trusted third-party providers to operate the platform and website, including services for payment processing, cloud hosting, analytics, email delivery, customer communications, video hosting (Wistia), scheduling (Calendly), and other infrastructure required to operate the platform.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain website functionality, improve performance, analyze visitor activity, support embedded services, and enhance the overall user experience.

You may manage cookie preferences through your browser settings.

8. Data Security

Travectio uses commercially reasonable administrative, technical, and organizational safeguards designed to protect customer information. However, no method of electronic storage or transmission can guarantee absolute security.

9. Information Sharing

Travectio does not sell customer business data.

Information may be shared only when reasonably necessary to operate the platform, process payments, provide customer support, work with trusted service providers, comply with legal obligations, or protect the rights, security, and safety of Travectio, its customers, and the public.

10. Contact Us

Questions regarding this Privacy Policy may be directed to support@travectiosolutions.com or by calling 1-877-488-2596.

Legal Notice

This Privacy Policy describes how Travectio Solutions Inc. collects, uses, and protects information provided through our website and platform. We may update this policy periodically to reflect changes to our services or legal requirements. Continued use of the platform constitutes acceptance of the current version of this Privacy Policy.